We're Here to Help
Questions about sustainable fashion, custom orders, or our certifications? Our Boston-based team is ready to assist. Plus, our AI Shopping Assistant is available 24/7 on every page!
Get Instant Answers 24/7
Our AI-powered shopping assistant is live on every page of our store. Ask about sizing, certifications, materials, shipping, or get personalized recommendations—anytime, day or night.
Just look for the chat icon in the corner of any page!
How to Reach Us
Multiple ways to connect with our Boston-based team
Phone
(617) 334-5912Direct line for immediate help
We respond within 24 hours
Location
Boston, MA 02201Online boutique • USA
Business Hours
Our Response Guarantee
Customer satisfaction is our priority. We respond to all inquiries within 24 hours during business days. For urgent orders, call us directly at (617) 334-5912. Can't wait? Our AI Assistant is available 24/7 on every page!
Not Sure About Fit or Style?
Try our AI-powered Virtual Try-On tool! Upload your photo and see exactly how our GOTS-certified organic cotton apparel will look on your body type. It's free, private, and incredibly accurate.
Launch Virtual Try-On →Custom Orders & Business Services
Professional custom services for businesses, events, and individuals
Logo Packages
Professional logo design for your brand with multiple revisions.
- 24-48 hour turnaround
- Multiple file formats
- 3 revision rounds
Custom T-Shirts
GOTS-certified organic cotton with your custom designs.
- Minimum 10 shirts
- Bulk discounts available
- 5 certifications included
Video Content
AI-powered video content for social media marketing.
- YouTube Shorts format
- 3-5 day delivery
- Revisions included
Need bulk orders or custom designs? Contact us for personalized quotes on team apparel, event merchandise, or promotional items. All products come with our 5 certifications!
Request Custom QuoteHelpful Resources
Find answers to common questions in our detailed pages
Frequently Asked Questions
Quick answers to common questions
What's the best way to reach customer service?
For immediate assistance, call us at (617) 334-5912 during business hours (Mon-Fri, 7AM-5PM EST). For non-urgent inquiries, email designdelightstudio24@gmail.com and we'll respond within 24 hours. You can also use our AI Shopping Assistant available 24/7 on every page!
How long does shipping take?
Every item is made on-demand to eliminate waste. Processing takes 1-3 business days, with delivery in 7-11 days for US orders. We offer free shipping on all US orders. International shipping is available—see our shipping policy for details.
Are your products really sustainable?
Yes! We hold 5 third-party certifications: GOTS, GRS, OCS, PETA-Approved Vegan, and Fair Trade. Every supplier is verified against the Textile Exchange database with quarterly testing. See our Product Transparency page for full details.
Do you offer custom orders for businesses?
Absolutely! We offer logo packages from $199.99, custom organic cotton t-shirts from $12/shirt, and more. Perfect for team apparel, events, or promotional merchandise. Contact us for a personalized quote.
What's your return policy?
We want you to love your purchase! If something doesn't fit or meet expectations, contact us within 30 days for a return or exchange. Since items are made on-demand, we ask that they be unworn and in original condition. See our full return policy for details.
What is the Virtual Try-On feature?
Our proprietary Virtual Try-On tool uses advanced AI to show you exactly how our organic cotton apparel will look on your body type. Upload your photo, select a garment, and see a realistic visualization. Your photos are never stored or shared.
Ready to Shop Sustainable?
Join conscious creative explorers choosing GOTS-certified organic fashion that feels good and does good. Every purchase supports sustainable practices and ethical manufacturing.