Frequently Asked Questions

Our t-shirts are made from 100% GOTS-certified organic cotton grown without synthetic pesticides or fertilizers. Organic farming practices support biodiversity, improve soil health, and protect water quality.

We use eco-friendly water-based inks for printing, which are free from harmful chemicals and PVC. Our production methods also focus on reducing water usage and minimizing our carbon footprint throughout the supply chain.

To maximize the lifespan of your organic cotton t-shirt and reduce environmental impact:

• Wash in cold water with mild, eco-friendly detergent
• Turn inside out before washing to protect the print
• Avoid bleach and fabric softeners
• Line dry when possible (saves energy and preserves fabric)
• If using a dryer, use low heat
• Iron on low heat if needed, avoiding direct heat on printed areas

We're committed to inclusive sizing! Most of our styles are available in sizes XS to 3XL. Each product page includes a detailed size chart with measurements in both inches and centimeters to help you find your perfect fit.

Our organic cotton has minimal shrinkage (less than 5%) when properly cared for. If you're between sizes, we recommend sizing up for a more relaxed fit or staying true to size for a regular fit.

Yes! All our products are 100% vegan and PETA-approved. We don't use any animal-derived components in our products, and none of our products or ingredients are tested on animals.

Our commitment to ethical practices extends throughout our supply chain, where we ensure fair labor conditions alongside our environmental standards.

Yes, we ship worldwide! International shipping typically takes 7-14 business days, depending on the destination country and local customs processes.

Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free shipping on domestic orders over $75 and international orders over $150.

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return unworn items in their original packaging for a full refund or exchange.

To initiate a return, please email us at designdelightstudio24@gmail.com with your order number and reason for return. Please note that custom orders cannot be returned unless they're defective.

The customer is responsible for return shipping costs unless the item is defective or was shipped incorrectly.

Since we make our products on demand to reduce waste, production typically takes 2-4 business days. After production:

• Domestic (US) shipping: 3-5 business days
• Canada: 5-7 business days
• International: 7-14 business days

You'll receive a shipping confirmation email with tracking information once your order ships. Please note that international delivery times can vary depending on customs procedures.

Since we begin processing orders quickly, we can only accommodate change or cancellation requests made within 2 hours of placing your order.

To request a change or cancellation, please email designdelightstudio24@gmail.com immediately with your order number and request details. If production has already begun, we may not be able to make changes or process a cancellation.

We're committed to plastic-free packaging! All our packaging materials are made from recycled or compostable materials:

• Recycled cardboard boxes and mailers
• Compostable tissue paper for wrapping
• Paper tape (no plastic tape)
• Shipping labels printed with non-toxic inks
• Recycled paper for packing slips and marketing materials

Even our product tags are made from recycled paper and attached with organic cotton string rather than plastic fasteners.

Our products carry several important certifications that validate our commitment to sustainability:

• GOTS (Global Organic Textile Standard): Ensures organic fiber content and environmentally responsible textile production
• OEKO-TEX® Standard 100: Certifies that textiles are free from harmful substances
• GRS (Global Recycled Standard): Verifies recycled content in applicable products
• PETA-Approved Vegan: Confirms no animal-derived components or testing

You can learn more about our certifications on our sustainability page.

Our on-demand production model means we only produce items when they're ordered, which significantly reduces waste compared to traditional manufacturing:

• Eliminates excess inventory that might end up in landfills
• Reduces resource consumption by only using materials for confirmed purchases
• Minimizes warehouse space and associated energy usage
• Allows us to offer more design options without environmental drawbacks

While this approach means a slightly longer production time, we believe the environmental benefits are well worth it!

We're committed to minimizing our environmental impact through several carbon reduction initiatives:

• We partner with climate action organizations to offset shipping emissions
• Our production facilities use renewable energy where possible
• We choose manufacturing partners based on proximity to reduce transportation impacts
• Our organic cotton farming practices sequester carbon in soil
• We invest in reforestation projects annually based on our carbon calculations

We're continuously working to reduce our footprint further and aim to be carbon-negative by 2026.

Absolutely! We offer custom printing services on our organic t-shirts. Whether you need shirts for your business, event, organization, or personal use, we can help bring your vision to life.

Our design team can create custom artwork or adapt your existing designs for optimal results on organic fabric. We use eco-friendly water-based inks for all custom printing.

For custom orders, please email us at designdelightstudio24@gmail.com with your requirements and we'll get back to you within 24 hours.

Yes, we offer progressive discounts for bulk orders:

• 10-24 items: 10% discount
• 25-49 items: 15% discount
• 50-99 items: 20% discount
• 100+ items: 25% discount

For very large orders (250+ items), please contact us directly for a custom quote. We're happy to work with you to meet your needs and budget.